Team workshop
Conflict resolution training for teams
Practical conflict resolution training that helps teams and leaders raise issues early, have the difficult conversation and move forward.
Participants learn why conflict escalates, how their own style affects it, and a step-by-step approach to difficult conversations, then practise it on realistic workplace scenarios. Delivered in-house, onsite across the Lower Mainland or online anywhere in Canada.
Half day or full day · Teams and leaders · Onsite or virtual
The challenge
Avoided conflict is expensive
It shows up as slower decisions, people working around each other, complaints to HR and good employees leaving.
Most people were never taught how to address tension directly and respectfully, so issues wait until they are big.
Who it’s for
For teams where tension is getting in the way
The session is designed around the themes your team is facing, without singling anyone out. It is skills training for the whole group, not mediation of individual disputes.
Designed for
Teams where tension is affecting work
Leaders who need to address issues they have been putting off
Teams going through growth, restructuring or a merger
What your team will learn
Skills your team can use the next day
Why conflict escalates
The early signs, and what makes small issues grow.
Your conflict style
Your default response to conflict and its blind spots.
Difficult conversations
A step-by-step framework for raising and resolving issues.
Listening and next steps
Understanding before responding, then agreeing on follow-through.
Inside the workshop
How the session unfolds
Understand
Why conflict escalates, and how to spot it early.
Reflect
Each participant looks at their own conflict style.
Practise
The framework is practised on realistic workplace scenarios.
Commit
Agreeing on next steps and how to follow through.
What your organization gains
Issues handled while they are still small
Intended outcomes, shaped around your team’s goals.
Issues raised earlier
While they are still small.
Leaders who address problems
Directly and fairly.
A healthier team climate
With fewer escalations.
Workshop formats
Fit the session to your calendar
Length
Half day or full day
Group
Teams and leaders
Delivery
Onsite or virtual
Pairs well with
Personality Dimensions®
Formats are confirmed with you before booking.
Good to know
Is this mediation?
No. This is skills training for the whole group. We don’t mediate individual disputes.
Can it address a situation on our team?
We design the session around the themes you’re seeing, without singling anyone out.
Is it for leaders or the whole team?
Either. We adapt the content to the group.
Help your team handle conflict before it becomes costly
Tell us what’s happening and we’ll recommend the right format.